Return and Refund Policy
Enjoy shopping with the following return policy features:
- You have 30 days to return sold products after receipt or 14 days to exchange them. The shipping cost will be deducted and funds credited to your account within a maximum period of 14 working days.
- If the item have a defective, does not work properly, is fake, or was received damaged as a result of transportation and shipment, you have the right to return it within 5 days from the date of receipt for free, and funds credited to your account within a maximum period of 14 working days.
- When returning the product, make sure that all the accessories and labels for the order are in their proper condition and that the product is in its original package in the correct condition in which it was received as well as the inclusions in the offers such as included gifts with the products or Exceptional accessories. If you create a password for the device that you want to retrieve, please make sure to remove it, otherwise the request will not be completed correctly.
- Make sure that the package is closed by the factory sealed (in the case of replacement within 14 days).
Some products cannot be returned, and they are:
• Damaged Products (excluding transportation damage)
• Products that are not in their original packaging
• Products that do not include all accessories
• Non-returnable products, as there are some products that are non-returnable
• All automobile electrical parts